Appointments

Appointments & Administration

Home Visits

If you feel you need a doctor to visit you at home, please make your request between 8:00am and 10:30am. Later in the day home visits by the one doctor “on call” will be for urgent cases only which cannot wait until the next day.

Doctors Surgery Times

Below is a table showing morning and afternoon surgery times for all the doctors:

AM/PM Mon Tue Wed Thur Fri
Dr V Balakrishnan AM 9:00 to 11:10 9:00
to
11:10
9:00 to 11:10 9:00 to 11:10 9:00 to 11:10
PM 15:40 to 17:50 14:30
to
16:10
15:40 to 17:50 14:30 to 16:10
Dr D Selvarajah AM 9:00 to 11:10 9:00  to 11:10 9:00  to 11:10
PM 14.30 to 16.10  15.40 to 17.50 14:30 to 16:10
Dr N Bibby AM 8:30 to 11:10 8:30 to 11:10 8:30 to 11:10
PM 14:00 to 16:20
Dr Bhavana Sreeram AM 9:00 to 11.30 9:00 to 11.30 9:00  to 11.30 9:00  to 11.30
PM 14:00
to 15:20
14:00
to 15:20
14:00
to 15:20
 Dr Susanna       Bussolo AM 9.00  to  11.30 9.00  to 11.30 9.00  to 11.30
PM 14.00 to 15.30 14.00 to 15.30 14.00 to 15.30
 
Dr Joel Homfray AM 9.00  to 11.30 9.00  to 11.30 9.00  to 11.30
PM 14.00 to 15.30 14.00  to 15.30 14.00  to 15.30

In addition the following sessions are held at Holywell Community Hospital: Minor Surgery –   Dr D Selvarajah and Dr V Balakrishnan (1 session per month each)

Nurse Led Clinics

Practice Nurse Clinics:

AM/PM Mon Tue Wed Thur Fri
Sister Helen Wilson AM 9:00 to 11:40 (Minor Illness) 9:00 to 11:40 (Minor Illness)
PM 14:00 to 16:10 (HP) 14:00 to 16:10 (HP)
Sister Nicola Smith AM 8:00 to 12:30 8:00 to 12:30 8:30 to 12:30
PM 13:30 to 16:30 13:30 to 16:30
Sister Alison Selvarajah AM 9:00 to 11:40 (Minor Illness) 9:00 to 11:40 (Minor Illness)
PM 14:00 to 16:10 (HP) 14:00 to 16:10 (HP)

Table Key:
(HP) = Health Promotion
(Diab) = Diabetes
(CHD) = Heart Disease

Health Visitor Clinics

Mon Tue Wed Thur Fri
Sister Terri Bellis 11.30
to 14.30

Childrens
Immunisations

 Administration And Appointment System

We have an experienced team of receptionists who, wherever possible, will always try to accommodate your requests for appointments and help you with your concerns and queries.

Urgent (Same Day) Appointments

When patients feel they have an urgent (same day) medical need and are unable to wait for a routine appointment, we have a Minor Illness Clinic run by Sister Helen Wilson and Sister Alison Selvarajah. If your “urgent” problem is not appropriate to be dealt with in the Minor Illness clinic, you will be offered an “extra” appointment with one of the GPs or if necessary your call will be directed to the “on call doctor” for immediate assessment. If you have a medical condition which you think is sufficiently urgent for an appointment or home visit on the day then you can contact us by telephoning 01352 710738 or 01352 710529

Please note due to Covid-19 restrictions the surgery is currently operating a triage appointment system.  Face to face appointments and home visits are at the discretion of the clinician.

Routine / Non Urgent Appointments

For routine appointments please call or e-mail as far in advance as possible to enable us to offer you an appointment at a time suitable to you and with the doctor or nurse of your choice.  Contact details are displayed on the website home page.

Please note due to Covid-19 restrictions the surgery is currently operating a triage appointment system.  Face to face appointments are at the discretion of the clinician.

Unable To Keep An Appointment?

If you cannot keep an appointment please let us know; your appointment can be given to another patient and avoids wasting doctors’ or nurse consultation spaces.

Choice Of Doctor

We would normally expect you to consult the doctor with whom you are registered. However emergencies may be dealt with by any doctor.

Please help the doctor by following these guidelines

  • Please arrive promptly for your appointment
  • If you require a medical (insurance, HGV or Taxi) please inform the receptionist because you will need a longer appointment time (30 mins).
  • At times the doctor may be called away to an emergency and these have to be given priority. We do not like to keep patients waiting too long but hope you will understand if you are inconvenienced because of this.
  • After leaving hospital following an in-patient stay, please make sure that your doctor receives your discharge note as soon as possible.

Nursing Services

Appointments with the Practice Nurse

We are fortunate to have very experienced practice nurses at the surgery. The nurse that you consult with may well be determined by the various expertises that they have:

Sister Alison Selverajah RGNP,   IP,
Sister Nicola Smith RGN
Sister Helen Wilson RGNP,  IP

You should make an appointment with them if you need any of the following services:

  • Minor Illness Clinic
  • Asthma Screening & review
  • Blood Pressure Checks
  • Chronic Obstructive Pulmonary Disease Screening and Review
  • Contraceptive Pill Checks and Injections
  • Vaccinations – Routine & Travel
  • Cervical Smears & Well Woman Clinics
  • Dietary Advice
  • HRT Follow Up
  • General Health Checks
  • Diabetic Advice
  • Referral to Smoking Cessation Service
  • Heart Disease Screening

District Nurses

The District Nursing Team can be contacted at Holywell Community Hospital (telephone:03000 850008)

Health Visitor

Bodowen Surgery employs a Community Nurse / Health Visitor who gives advice and monitors the health and development of children and families. In addition, child development and immunisation clinics are held at Bodowen each week. You should receive an appointment card prior to your child’s immunization, but if you don’t, please contact the health visitor when your child is the appropriate age. Dr Sreeram carries out Child Development checks by prior appointment.

Midwives

The midwives hold an antenatal clinic for mums to be at Holywell Community Hospital each week.

Coronavirus

Further Information