Online Services

Online Appointments and Repeat Medication Requests

You may also book appointments and order repeat medication over the internet.Please ask the reception or dispensary staff for an “On Line Registration Form”. Once you have completed the on line registration form and received your unique Pin Number you can use the service as follows:

We think that you will find it quick and easy to book your doctors appointment on line. Please follow the guidance below:

1. To use the Internet appointment booking facility you need to register on the practice web site at www.patient.co.uk
2. Click On Emis Access
3. Click on Click here to book your next appointment (there are also boxes to request your repeat medication and change your contact details – See Note 10).
4. Click on Welcome New Users Create your account here
5. There are two registration screens. The information you enter on Screen 1 enables the system to check your identity when you log on:

   Screen 1
   PIN	*** These will be allocated when you have applied to register for on line booking
   Practice Number	***
   Access ID	***
   NHS Number	***

6. On Screen 2 you enter a password and security details that no-one else will know.
   You will be asked to choose a password and asked to answer a security question of your choice. Remember your password and security information as you will need these every time you make an appointment.
   Please do not share these details with anyone in order to maintain confidentiality about your appointments!


Each adult member of a household (over 16) will need to register separately.

Parents or Guardians of under 16’s can book appointments for their children using their individual registration numbers but noting in the reason for appointment that this is an appointment for “Janet” or “John” who has a chesty cough etc.

On arrival at reception on the due date inform the receptionist and the appointment details can be changed before the patient goes to see the doctor.
7. Remember to enter the information exactly as it appears on this form, or your registration will not be accepted.
8. When you log on after registering you must also enter all details in exactly the same format using the Existing Users Sign In Box
9. Follow the instruction on the screen to book, check or cancel your appointment.
10. If you have any difficulty, please telephone 01352 710529 and ask for help from Sian Hartley – Williams, Practice Manager or Di Rycroft, Assistant Practice Manager.